For the last few days I’ve been in Charlotte, North Carolina at a conference with fellow Travel Professionals. We stayed at the beautiful Ballantyne Hotel, and for two days I immersed myself in learning and growing and basically figuring out how I can be better at what I do and service my clients to the best of my ability.
In today’s day and age, being a traditional “Travel Agent” can seem pretty obsolete. No longer is that the vehicle people must go through if they want to take a vacation or book an airline ticket, as it was in years past. In fact, if you ask me what it is I do, I won’t even use that moniker, even though it would probably be what most people would associate with my profession. I call myself a Travel Professional and what I do is use my expertise to create unique and custom travel experiences. Within that, you get a travel planner, advisor, and concierge all rolled up into one. And yes, I actually book the travel, as a travel agent would. But if all I did was book travel, I would basically be a mini-expedia, with .00000000001% of the budget and no cool commercials to let anyone know I exist. There really wouldn't be a point.
Creating custom vacation experiences that focus on the individual and their unique desires takes a personal touch. A search engine isn’t going to do a great job at finding the best place to stay for you, the most interesting adventures that fits the nature of your trip, and the amazing off-the-beaten path excursions that you are looking for. And believe me… the internet certainly won’t care that much if you enjoy yourself and have the time of your life. I do that.
So, yes I book travel just like a travel agent. Just like any other website on the internet that will let you make a reservation on your own. However, that is not all I do. I create travel experiences designed specifically for you because I do my best to understand exactly what it is that you are looking for, and then deliver that. It’s all of my expertise shared with people who trust me with their valuable leisure time and believe that I will work on your behalf and do my absolute best to ensure they have the most amazing experiences, in a way that makes it as easy and stress free as possible. When was the last time Expedia promised you that?