frequently asked questions

Can I make changes to the proposal?

Once we have agreed upon the general parameters of your trip, we will create the initial proposal. This is not the final itinerary, just a starting point to get us on the right track. The more we work together on travel plans, the better we will be able to know your specific style. As you continue to provide specific feedback we will make changes until it is just right!

What is the best way to communicate during this process?

During the planning process, email communication is best. This allows us to keep track of anything that is discussed. All emails will be answered within two business days. If you prefer a phone call you may schedule it on the Milk + Honey calendar. While you are traveling, Milk + Honey staff will be available for you as much as possible. As time zones may make it difficult to answer immediately,you will often have local partners available to help with any issues that may arise.

What if I plan a trip and then decide i want to go in a different direction?

Since the work we do involves custom trip planning, the time spent on your trip is uniquely yours. Starting from scratch is absolutely possible, but will require another trip planning fee.

Can my trip itinerary be itemized?

Each vacation itinerary will be invoiced as an entire package, inclusive of all components we have agreed upon. Supplier contracts are often confidential and do not permit us to provide itemized pricing. If you wish to amend your itinerary, we will reprice your total trip cost.

What if I need to cancel my trip?

Cancellation costs vary by supplier. Due to the highly customized nature of your vacation, trip insurance is highly recommended in the event you need to cancel or postpone your trip. If you would like a policy that includes the ability to cancel for any reason, please let us know.

Do you recommend trip insurance?

Travel insurance for all trips is highly recommended. After you trip deposit has been submitted we will provide you with a quote. You are welcome to research other policies as well.